The Challenge
Most dealership websites are digital deserts. Shoppers get lost, bounce, and never come back. Our client was tired of seeing potential buyers slip through the cracks, especially after hours. They wanted their site to be more than a digital brochure.
Our Approach
We built a digital genius—a conversational assistant that never sleeps. The tool was trained on real sales conversations, FAQs, and even the quirks of the local market. It didn't just answer questions—it anticipated them, nudged shoppers to book test drives, and remembered preferences.
The Implementation
We launched the tool in stealth mode, tracking every move and gathering feedback from real shoppers. After a week of tweaks, it went live—handling thousands of chats, booking test drives, and even upselling accessories.
The Results
Website leads shot up, test drive bookings doubled, and customer satisfaction hit an all-time high. The sales team spent more time closing, less time chasing, and shoppers started telling friends about how easy it was to get answers.
